Issue with Newly Created Contact List View in Clay Import

Justin T. · 2025-03-20 20:22:21.786059+00

cant see my newly created Contact list view inside of Clay import from list. I can see others though. What am I doing wrong?

I understand you're having trouble seeing your newly created Contact list view in Clay's import function. This issue could be related to the synchronization between your CRM and Clay. Here are a few things to check: 1. Ensure your list is properly created and saved in your CRM (e.g., HubSpot). 2. Try refreshing the Clay interface or logging out and back in. 3. Check if there's a delay in syncing between your CRM and Clay. If the issue persists, you might need to re-authenticate your CRM connection in Clay. If you need further assistance, please request human support by clicking on "Talk to a person" in this chat.

Sources: Import from CRM [Clay 101] - Clay University Import from CRM [CRM Enrichment] - Clay University

2 comments