Troubleshooting Spintax Issues in Clay Email Templates

Does anyone know what can i do about this? I created a template on Clay and added spintax on the body and used smartlead as an email provider to send emails. However, spintax didnt work. any thoughts?

3 comments

Channeled
APP
·
·
👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Arturo O.
·
·
Hey Bass, thanks for the inquiry. Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1727730000&signature=bfb7790ace1e6c50ab3fb82e25000d16fb9f8a4b718c71043a7a721bd5a4f6bf&req=dSEgF85%2FmohWX%2FMW1HO4zYTywCz7BZcW2BKsam%2FhVPuUDw%3D%3D%0A I have this video on how to use our formula generator to format and output the expected value based on the conditions you give it. This value/variable can then be added directly to email draft which will be respected when it's exported out. Let me know!
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.