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Please try to solve my issue some how I am getting this

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Please try to solve my issue some how I am getting this ๐Ÿ‘€

  • Avatar of Shahzaib A.
    Shahzaib A.
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    ยท

    Here's my Email Address

  • Avatar of Channeled
    Channeled
    APP
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    ยท

    ๐Ÿ‘‹ Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

  • Avatar of Daniel K.
    Daniel K.
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    ยท

    We detected other emails that were being linked to this account. Weโ€™ve been experiencing increasing spam usage of our free credits on the trial, so we recently implemented some robust security measures against this as we grow! Unfortunately, we won't be able to unlock this email for you but if you have one that you've used previously that is locked, let us know and we can unlock it for you.

  • Avatar of Shahzaib A.
    Shahzaib A.
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    ยท

    I just complete a clay cohort program and my client gave me his clay account probably I opened two account at the same time that's causes issue could you please help me out to fix this issue because I have a project created here for demo purpose I need to show it to my client right now.

  • Avatar of Shahzaib A.
    Shahzaib A.
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    ยท
  • Avatar of Tanvi R.
    Tanvi R.
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    ยท

    Hi Shahzaib, thanks for reaching out. Just unlocked your email - sorry about that! In the future, please stick to only using one account as to avoid getting locked out by our fraud protection protocols. Your clients can also add you to their workspace so you can use your own email when working on projects for them. Let me know if you have any other questions! ๐Ÿ˜Š

  • Avatar of Channeled
    Channeled
    APP
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    ยท

    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

  • Avatar of Channeled
    Channeled
    APP
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    ยท

    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.