Urgent Bug: Spintax Not Applied in Smartlead Campaigns via Clay

Hi we've picked up a bug which I think is quite severe - when adding leads to Smartlead campaigns via clay. The spintax does not get applied. The SL team has told me it's due to the API requestt happening too close together and asked for a delay between requests to be put in place. Please can you guys also investigate this issue

4 comments

Channeled
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Daniela D.
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Hey Daniel! Thanks for reaching out. Appreciate you flagging this. Can you share a screenshot or screen recording of what this looks like in your Smartlead account when a lead is added via the integration? We'll pass this over to the team to troubleshoot.
Channeled
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
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Hi Daniel G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: