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Current Issues with LeadMagic: Timeouts and Bad Gateway Errors | Clay

Current Issues with LeadMagic: Timeouts and Bad Gateway Errors

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Any known delays/issues currently with LeadMagic? My Find Work Email enrichment rows time out or error with Bad Gateway - they still time out after forcing cells to run multiple times

2 comments

· Sorted by Oldest

Clay
APP
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The timeout and Bad Gateway errors you're experiencing with LeadMagic's Find Work Email enrichment are often related to API credit depletion. To resolve this, first check if your LeadMagic API credits have run out and purchase additional credits if needed. Once you've added more credits, go to your first waterfall column and use the "Run all rows that haven't run or have errors" option to re-run only the failed attempts. This will avoid duplicate runs on successful searches while processing the entries that failed due to credit shortage.
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.