Question About Content Bonus in Cohort 101

ROSE A. · 2025-10-26 22:49:13.965954+00

Hi, I'm currently in Cohort 27. The content bonus of 500 credits has not been automatically added to my workspace and this is the 3rd post I have submitted. How does this work? Do I get it after the cohort or this is supposed to be automatically added?

Question About Content Bonus in Cohort 101 | Clay

Clay Support
APP
·
·
You earn 500 credits for each LinkedIn post about your cohort experience, but these must be submitted via the student portal during the cohort. [1] The credits aren't automatically added - you need to submit your posts through the student portal to receive them. [2]
You can earn up to 2,500 credits total from social posts (500 credits each). If you haven't been submitting through the student portal, that's likely why you haven't received the credits yet.
Clay Support
APP
·
·
Was that helpful?
Daayem S.
·
·
They're allocated after your graduate from the cohort
Clay Support
APP
·
·
That's not quite right. The 500 credits per LinkedIn post are earned during the cohort, not after graduation. [1] You must post during the cohort and submit via the student portal to receive these credits. [2] The 3000 graduation credits are what you receive after completing all assignments before the deadline.
Clay Support
APP
·
·
Was that helpful?
ROSE A.
·
·
I have been submitting via the student portal
Clay Support
APP
·
·
Since you've been submitting via the student portal correctly, there might be a processing delay. Credits for LinkedIn posts are typically awarded during the cohort period. [1]
If you haven't received your 500 credits per post after submitting through the portal, please request human assistance by clicking on "Talk to a person" so we can investigate your specific case. [2]
Clay Support
APP
·
·
Is that what you were looking for?
ROSE A.
·
·
Yes
Clay Support
APP
·
·
I understand this has been frustrating, so I’m routing you to our human team now for further assistance.
Intercom
APP
·
·
Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Loading attachments
Nobu S.
·
·
Hi Clay S. I'm experiencing the same problem and I'm in the recent CAI Cohort. I've submitted all my assignments as well as all the content bonuses but none of the credits were allocated. Could you please assist?
Nicole G.
·
·
Hi ROSE and Nobu,
Thanks for reaching out to support. The best person to reach out to for this is your cohort lead. Feel free to reach out to them on Slack directly. You guys should have a private support channel dedicated to you guys. Let me know if you have any issues finding that.
🙏1
ROSE A.
·
·
Thank you Nicole
Nicole G.
·
·
happy to help!

16 comments