Checkboxes Functioning Back-End but Inactive Visually

·Oct 28, 2025 06:38 PM·

Checkboxes are not working (visually). However they work in the back. Conditions are applied but I can't see if the checkbox is checked or not. It's empty. Look at the screenshot.

3 comments

· Sorted by Oldest

Clay Support
APP
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This appears to be a visual display issue where checkbox functionality works but the checked state isn't showing properly. Try clearing your browser cache and refreshing the page to resolve this display problem.
If the issue persists after clearing cache, you might be experiencing front-end performance issues that can cause visual elements to not display correctly.
Clay Support
APP
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Was that helpful?
Clay Support
APP
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·
If you still need help with the checkbox display issue, I’m here to assist. Would you like to provide more details about what you’re trying to resolve so we can continue troubleshooting?

Clay Support
APP
·
·
This appears to be a visual display issue where checkbox functionality works but the checked state isn't showing properly. Try clearing your browser cache and refreshing the page to resolve this display problem.
If the issue persists after clearing cache, you might be experiencing front-end performance issues that can cause visual elements to not display correctly.
Clay Support
APP
·
·
Was that helpful?
Clay Support
APP
·
·
If you still need help with the checkbox display issue, I’m here to assist. Would you like to provide more details about what you’re trying to resolve so we can continue troubleshooting?