Troubleshooting Salesforce Update Record Enrichment Issues

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trying to use the Update Record enrichment with Salesforce and keep being told "No records updated." i checked out the documentation and can't seem to get it to update a field

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4 comments

Channeled
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When the Update Record enrichment shows "No records updated, " check these common issues: 1. Verify you've entered the correct Record ID for the Salesforce record you want to update. 2. Ensure you've selected the proper Salesforce Object type that matches your Record ID. 3. Check if "Remove Blank Values" is toggled on, which might prevent updates if your values are blank. 4. Try clicking "re-run this cell" by double-clicking the row, or toggle auto-update off and on again. 5. Confirm you've properly mapped the fields you want to update using the forward slash to reference your data columns.
Sources: Salesforce integration overview | Documentation | Clay University Salesforce Integration Guide
Michael J.
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https://app.clay.com/workspaces/420084/workbooks/wb_0sy0lnkYxzoaSPxWn23/tables/t_0sy0lnkBJkBsfrzEJgM/views/gv_0sy0lnkwhsxbnfK2Daa
Bo (.
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Hey Michael, it’s showing “No records updated” because there aren’t any fields currently being mapped. Just make sure to map the fields you want to update, and it should go through fine. Let me know if you have more questions
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