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Need Help with RSS Feed Error - Contact Clay Support
Trying to create an rss feed and getting an error asking me to get in touch with clay support
I'm sorry to hear you're encountering an error while creating an RSS feed. To help resolve this, let's go through the process step-by-step: 1. In your Clay workbook, click the "+ Add" button at the bottom. 2. Search for "RSS" in the search bar and select it from the results. 3. Enter the Feed URL for the RSS feed you want to import. This should import the feed's items into individual rows in your Clay table. If you're still experiencing issues after following these steps, could you please provide more details about the specific error message you're seeing? This will help me troubleshoot further. If needed, you can request human assistance by clicking on "Talk to a person" for more personalized support.
Error - There was an error parsing this feed. Please reach out to Clay Support for more information.
I'm sorry you're encountering this error. The "There was an error parsing this feed" message typically occurs when Clay can't properly read or interpret the RSS feed URL you've provided. This could be due to a few reasons: 1. The feed URL might be incorrect or incomplete. 2. The feed might not be in a standard RSS format. 3. There could be an issue with the feed's XML structure. To troubleshoot: 1. Double-check the feed URL for accuracy. 2. Try accessing the feed URL directly in your browser to ensure it's working. 3. Verify that the feed is in a valid RSS format. If you've confirmed these and still face issues, you may need more specialized assistance. You can request human support by clicking on "Talk to a person" for a more in-depth investigation of the problem.