Urgent Fix Needed: Webhook Full Despite Auto-Delete Enabled

·Nov 05, 2025 07:51 PM·

urgent to fix: https://app.clay.com/workspaces/47853/workbooks/wb_0t4hhghdFufuRvFfVPW/tables/t_0t4jcu9JHRVQRBkApM2/views/gv_0t4jcu9wr7iuMc225Gx This webhook it's saying it's full when I send to it, but I have the auto-delete rows enabled.Can you pls fix this asap with the eng team?

21 comments

· Sorted by Oldest

Clay Support
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Your webhook is showing as full because Clay webhook sources have a strict limit of 50,000 submissions, and this limit does not reset even if you enable auto-delete or delete rows. Once a webhook reaches 50,000 submissions, you must create a new webhook to continue receiving data. Auto-delete helps manage table size but does not reset the submission cap. If you need further help, you can ask to speak to a human agent. [1] [2]
Clay Support
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Was that helpful?
Pedro A.
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No, there's not the way we have it in the other tables. pls reach a human
Clay Support
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I understand your frustration, and I’m connecting you to a human agent who can assist you further.
Intercom
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Pedro A.
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Also hapening in this one: https://app.clay.com/workspaces/47853/workbooks/wb_0t4hhghdFufuRvFfVPW/tables/t_0t4l614MvmSQvzNkzi7/views/gv_0t4l615HtFR3WorPpng
Bo (.
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Hey,
I’m seeing a 429 Too Many Requests error with Retry-After: 1 — that means the webhook is being hit faster than allowed. Also, note the total submission cap applies even if rows are auto-deleted.
Rate limits
1. 10 records/sec, max burst 20
2. If exceeded, you’ll get “Too many requests. Wait a bit and retry.”
Can you confirm this is the error you’re seeing also? If not, feel free to send the webhook URL so we can check!
Pedro A.
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no, the error is this one: Clay received a 403 error from the API with Content: {"type":"Forbidden","message":"Record limit reached for webhook","details":null} This hapened to me before and one of your team unblocked this
Pedro A.
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the table has auto-delete rows, so the purpose of the webhook is to be infinite, and not be capped at 50k
Pedro A.
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we have multiple tables where this works fine, but these ones are not
Pedro A.
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for example, this table works: https://app.clay.com/workspaces/47853/workbooks/wb_0t4hhghdFufuRvFfVPW/tables/t_0t4hhgvQhDjfD9QpkUP/views/gv_0t4hhgvGYc4d4zEhfng
Pedro A.
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but this one, don't https://app.clay.com/workspaces/47853/workbooks/wb_0t4hhghdFufuRvFfVPW/tables/t_0t4jcu9JHRVQRBkApM2/views/gv_0t4jcu9wr7iuMc225Gx
Pedro A.
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this one is also giving errors: https://app.clay.com/workspaces/47853/workbooks/wb_0t4hhghdFufuRvFfVPW/tables/t_0t4l614MvmSQvzNkzi7/views/gv_0t4l615HtFR3WorPpng
Pedro A.
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pls, fix those two tables
Bo (.
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This one has auto-dedupe turned off:
https://app.clay.com/workspaces/47853/workbooks/wb_0t4hhghdFufuRvFfVPW/tables/t_0t4jcu9JHRVQRBkApM2/views/gv_0t4jcu9wr7iuMc225Gx
And this one is hitting rate limits
https://app.clay.com/workspaces/47853/workbooks/wb_0t4hhghdFufuRvFfVPW/tables/t_0t4l614MvmSQvzNkzi7/views/gv_0t4l615HtFR3WorPpng
Can you share the webhook URL you’re using for both so we can check them? Just to be sure we’re checking the right table that’s throwing the right error.