Issue with Auto-Authentication in Salesforce Sandbox Connection

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When I am trying to connect to a new salesforce sandbox account, I am not being prompted for a user's credentials to that new sandbox rather it seems to auto-authenticate and is not connecting to the correct sandbox as expected from this documentation: https://docs.clay.com/en/articles/9959063-salesforce-integration-guide

4 comments

Clay
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To connect to a new Salesforce sandbox, go to Settings > Connections > Salesforce Test Env to set up your sandbox environment. If you're experiencing auto-authentication issues, you may need to add a new connection rather than using an existing one. Navigate to Settings > Connections, click + Add connection, search for "Salesforce Test Env", and follow the authentication prompts. Each Salesforce connection is scoped to the specific OAuth user who created it, so you'll need to authenticate with the correct sandbox credentials during setup.
Sources: Salesforce integration overview | Documentation | Clay University Salesforce | Documentation | Clay University Workspace administration documentation | Documentation | Clay University Workspace administration documentation | Documentation | Clay University
Cody K.
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no
Cody K.
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https://app.clay.com/workspaces/336509/workbooks/wb_0szvgt5hmZMVkKSDocw/tables/t_0szvgtcF4t2a65siRjb/views/gv_0szvgtdaDsmXtodCNYF
Bo (.
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Hey — sorry about this.
Just to confirm, is this how you went ahead and connected? See gif below — that’ll help us make sure it’s not defaulting to a previous auth.
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