Issues with Clay Performance and Network Errors

Matteo C.

Hey, is Clay running slowly for someone else as well? Actions do not run properly, network errors keep coming up, etc.

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16 comments

Clay
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Try a hard refresh to resolve performance issues and network errors: Mac: Command + Shift + R (Chrome/Firefox) or Option + Command + E (Safari) Windows: Ctrl + Shift + R or Ctrl + F5 If actions aren't running properly, click the column header, hover over "Run column," and select "Force" to jump-start queued enrichments. Clear your browser cache if you see persistent error messages.
Matteo C.
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Refreshing the page does not work, it makes the page run even slower, as it needs to load the table again.. And I just keep receiving network errors
Clay
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Since refreshing isn't helping and you're getting persistent network errors, try clearing your browser cache first. For the actions not running properly, click the column header, hover over "Run column," and select "Force" to jump-start queued enrichments. Network errors can also be caused by network connection instability - check your connection stability.Performance issues are more common with larger tables or complex workflows. If you need further help, request human assistance by clicking on "Talk to a person."
Emilia H.
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super slow on my end as well
Matteo C.
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Good to know it's not just me 😅 Probably something on their end, I guess we just need to wait..
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Joey W.
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Yep, same here
Philip S.
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Same for us!
Joey W.
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Bhanu S.
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Same here! prompts are taking forever to output.
Lucas G.
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Same here!
Kshitij P.
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Same, issues with Write to Table and other enrichments.
Hunain F.
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if you're seeing network errors, slow actions, or stuck columns, it's likely a temporary platform issue with Clay or a 3rd-party provider (like Apollo, HubSpot, etc.) What to do Check Clay’s Status Page – see if outages are reported Try refreshing the tab or duplicating the table.
Smit V.
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Hi Matteo, thank you for checking in. We had an incident that caused the issue, it has been mitigated now. If some of your cells are stuck or not running then re-running them should solve the issue. Let me know if I can help you with anything else :)
Malik
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Same here for me
Munnawar H.
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We had an incident earlier today. The earlier latency issues affecting some Clay tables have now been resolved. Everything should be loading as expected again. Thanks so much for your patience while we worked through it! If you're still experiencing any issues, please let us know.
Channeled
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