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Troubleshooting Find Company Errors: Seeking Solutions | Clay

Troubleshooting Find Company Errors: Seeking Solutions

·Nov 06, 2025 02:53 PM·

Been getting these errors in "Find company", what are they about? I re-run each manually at a time, still get error Clay S.

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7 comments

· Sorted by Oldest

Clay Support
APP
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The "Find companies search failed" error you're experiencing is likely related to your search parameters, particularly the high limit of 25,000 results.
Each search source has a maximum number of results that can be pulled into a table, and your limit of 25,000 may be exceeding system constraints. Additionally, tables in Clay are capped at 50,000 rows total, which includes all rows regardless of their status.
Try reducing your limit to a smaller number (like 5,000-10,000) and test the search again. You can also try adjusting your industry filters to be more specific, which may help the search process more efficiently. [1]
If the error persists after adjusting these parameters, click into the specific error cell to see if there are additional details about the error message.
Clay Support
APP
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Was that helpful?
Jelle O.
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Clay S. no it wasnt, each "find" returns less than 25.000 results so that shouldnt be a problem. If I get 25.001 rows, wouldnt you cut out the extra 1?
Clay Support
APP
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Sorry to hear that the issue persists. I’m routing you to our human team now so they can assist you further.
Intercom
APP
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Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
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Mitch H.
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Hey Jelle, could you send a table link so I can have a closer look?
Clay Support
APP
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!