Troubleshooting Issues with Linkedin Enrichment and Slack Community Joining

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A user (Claire Chen) is trying Clay out and having trouble getting the Linkedin enrichment to work as desired. She's also having trouble joining this Slack community, so I'm posting on her behalf. She shared a loom of the issue, but essentially she's seeing 6/7 errors when trying to Enrich a Person from Linkedin. Her inputs are all legitimate profiles.

2 comments

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Karan Warrier (Clay)
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Claire Chen
🙏1
Roger Tabchouri (Clay)
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Hi Claire, apologies for this issue. One of our data providers had technical issues and caused these profiles to be missing. It should now be resolved. I also re-ran the cells in your table. Thank you for letting us know about this issue and sorry about that.

Karan Warrier (Clay)
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Claire Chen
🙏1
Roger Tabchouri (Clay)
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Hi Claire, apologies for this issue. One of our data providers had technical issues and caused these profiles to be missing. It should now be resolved. I also re-ran the cells in your table. Thank you for letting us know about this issue and sorry about that.