Without seeing the specific error message, there are a few general troubleshooting steps you can try. Clear your browser cache and refresh the view to resolve error messages.
To help troubleshoot this specific issue, we'll need more details including the exact error message you're seeing, a summary of what's happening, and a link to the workbook where you're encountering this problem.
What is the exact error message you're seeing when trying to create a new workbook?
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Why do I get this error even though I'm creating a new workbook? | Clay