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Urgent: 'Find Companies' and 'Find People' Features Not Working

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Hi guys, the "find companies" function is not working right now. gives me this: Query took too long. Please reach out to Clay support (Error code 3: ID at_aVQQZD3HStpw) EVEN if my setting is set to 1 company max. SAME with the find people function. Would be great if this is fixed asap? Best regards!

  • Avatar of Channeled
    Channeled
    APP
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    We're sorry you're experiencing this issue with our "find companies" and "find people" functions. This error typically occurs when a query takes too long to process. Here are a few things you can try: 1. Narrow your search criteria to reduce the query complexity. 2. Set lower limits for your search results. 3. Break your search into smaller, more specific queries. If the problem persists, it might be a temporary issue with our system. Please try again later or request human assistance by clicking on "Talk to a person" for further support.

  • Avatar of Jin
    Jin
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    Not it wasn't, mate.

  • Avatar of Channeled
    Channeled
    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.