Current Issues with Clay Lookups and API Key Troubleshooting

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Are there current/known issues with Clay Lookups at the moment? I see one other user that has commented on this. I've created a fresh API key in hopes that it would help but it hasn't.

4 comments

Clay
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We don't have information about current system-wide issues with Clay Lookups. Since creating a fresh API key didn't resolve your issue, this suggests a more specific problem. To help troubleshoot, please provide: ** Summary of what's happening ** Specific error messages you're seeing ** Link to the table where you're experiencing this ** Screenshot if helpful Also verify your Clay API key is properly connected under Settings > Connections and search for Clay.
Adrien C.
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My lookups aren’t working either
Clay
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We don't have information about current system-wide issues with Clay Lookups. For troubleshooting, try clearing your browser cache and refreshing the view to resolve error messages. To help identify the specific issue, please provide: ** Summary of what's happening ** Specific error messages you're seeing ** Link to the table where you're experiencing this ** Screenshot if helpful For Clay Lookups to work properly, ensure you have the appropriate columns set up in your target table and that your search criteria match existing data.
Source: Lookup Rows | Documentation | Clay University
Adrien C.
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Interesting, changing API Key solved this issue