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Urgent: Account Blocked, Need Support to Purchase Plan Today | Clay

Urgent: Account Blocked, Need Support to Purchase Plan Today

Rodrigo Andrade

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Hi, my account is blocked and I was going to buy the plan today, I sent an email but I didn't get a response, I need to buy the plan today, it would be on the @tradesee.io domain

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3 comments

· Sorted by Oldest

Channeled
APP
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Tanvi (Clay)
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Hi Rodrigo, thanks for reaching out! We detected other emails that were being linked to this account which is why your email was blocked. We’ve been experiencing increasing spam usage of our free credits on the trial, so we recently implemented some robust security measures against this as we grow! I can unlock this email for you, but please make sure to only use this email to login as to prevent our security system from blocking you again. Let me know if you have any other questions! 😊
Channeled
APP
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Hi Rodrigo Andrade! This thread was recently closed by our Support team. If you have a moment, please share your feedback: