Hey team, I'm having a problem with a merge column function. It doesn't output all the values that are present.
If your merged column isn’t showing all the values, check these common issues:
Make sure your fallback formula and merge settings are set up to pull from every relevant column.
If auto-update is off, downstream columns won’t refresh with new data—turn it on or manually run the column.
Refresh the source columns and re-run enrichments to ensure you’re working with current data.
Sometimes, the merge is incomplete if upstream providers or steps haven’t finished processing.
Try these steps and see if the missing emails appear in your merged column.
Is that what you were looking for?
If you still need help with the merge column function, I’m here to assist you further. Would you like to provide more details about what you’re trying to resolve or understand?
I still don't understand why it doesn't show all the values in the merge column. And the email waterfall doesn't return emails found and doesn't validate it afterwards either
If your merge column isn’t showing all values, check that your fallback formula and merge settings are set up to pull from every relevant column. Also, make sure auto-update is enabled—otherwise, downstream columns won’t refresh with new data. Sometimes, the merge is incomplete if upstream providers or steps haven’t finished processing, so confirm all workflows are done before reviewing results.
For the email waterfall, it only returns and validates emails that pass the validation step. If an email is found but fails validation, it won’t appear in the final column. You can unhide validation columns to see why certain emails didn’t make it through. The waterfall may skip validation for some steps to optimize credit usage or if an email was already invalidated earlier in the process. [1] [2]
Is that what you were looking for?
If you still need help understanding the merge column or email waterfall issues, I’m here to assist you further. Would you like to provide more details about what you’re trying to resolve or understand?
Augustin R. I'm pretty sure there must be one setting you enable that causing waterfall not return the email or validate. Check there is a toggle button that says "only mark safe-to-send as valid" is enabled. If it is that might be causing this issue.
If your merge column isn’t showing all values, check that your fallback formula and merge settings are set up to pull from every relevant column. Also, make sure auto-update is enabled—otherwise, downstream columns won’t refresh with new data. Sometimes, the merge is incomplete if upstream providers or steps haven’t finished processing, so confirm all workflows are done before reviewing results.
For the email waterfall, if the "only mark safe-to-send as valid" toggle is enabled, catch-all emails will be excluded from your valid email list. This means some emails found by providers won’t appear or be validated if they don’t meet the stricter “safe to send” criteria. You can adjust this setting to include more emails if needed. [1] [2] [3]
Is that what you were looking for?
If you still need additional help with the merge column or email waterfall settings, I’m here to assist you. Would you like to share more details about what you’re trying to resolve or understand?
Thanks for the update. Let me know if you need any more help with the merge column or anything else.
