Inquiry About Extra Charges for Data Enrichment of Contacts

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Hello I was charged 27 credits for enrichment of data of 9 contacts, while finding email cost me 2 credits per contact, I want to know where the extra 9 credits were spent.

4 comments

· Sorted by Oldest

Mark (Clay)
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Hi Shivraj, would you be able to share a specific table you were working in? Happy to take a look with you.
Kandarp Suchak
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It's probably gone in verifying those emails through zerobounce.
Mark (Clay)
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That makes sense! Glad you were able to find this. If you still have questions on it, just share a link to the table and I'm happy to explore further.
Channeled
APP
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Hi Shivraj Gurbakshani! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Mark (Clay)
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·
Hi Shivraj, would you be able to share a specific table you were working in? Happy to take a look with you.
Kandarp Suchak
·
·
It's probably gone in verifying those emails through zerobounce.
Mark (Clay)
·
·
That makes sense! Glad you were able to find this. If you still have questions on it, just share a link to the table and I'm happy to explore further.
Channeled
APP
·
·
Hi Shivraj Gurbakshani! This thread was recently closed by our Support team. If you have a moment, please share your feedback: