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Inquiry About Extra Charges for Data Enrichment of Contacts

Avatar of Shivraj G.Shivraj G.
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Hello I was charged 27 credits for enrichment of data of 9 contacts, while finding email cost me 2 credits per contact, I want to know where the extra 9 credits were spent.

6 comments

  • Avatar of Mark L.
    Mark L.
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    Hi Shivraj, would you be able to share a specific table you were working in? Happy to take a look with you.

  • Avatar of KS
    KS
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    It's probably gone in verifying those emails through zerobounce.

  • Avatar of Mark L.
    Mark L.
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    That makes sense! Glad you were able to find this. If you still have questions on it, just share a link to the table and I'm happy to explore further.

  • Avatar of Channeled
    Channeled
    APP
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    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

  • Avatar of Channeled
    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Shivraj G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: