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Admin Error: Can't Save Keyword Scraper in OpenAI While Logged In

Avatar of Casey K.Casey K.
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Keep receiving this message: You must be logged in as an admin when I am already logged in as an Admin. I am trying to save a keyword scraper claygent using OpenAI

8 comments

  • Avatar of Channeled
    Channeled
    APP
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    This issue might be related to your session token or OpenAI API configuration. Here's how you can resolve it: 1. First, try logging out of Clay and logging back in to refresh your session token. 2. If the issue persists, verify your OpenAI API setup: • Check if you have the appropriate API access level with sufficient token per minute (TPM) rates • Ensure you've completed the necessary account setup and payment verification process with OpenAI 3. Verify your OpenAI API key: • Get your API key from https://platform.openai.com/account/api-keys • Update the key in Clay and check if the issue persists If these steps don't resolve the issue, you may want to explicitly request help from a human agent in this conversation.

  • Avatar of Channeled
    Channeled
    APP
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    Did that answer your question?

  • Avatar of Casey K.
    Casey K.
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    No still same issue

  • Avatar of Channeled
    Channeled
    APP
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    Looks like you're still looking for help.

    If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

  • Avatar of Daniel K.
    Daniel K.
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    Hey there, thanks for reaching out! ☺️ Seems working on my end:

    (233 kB)
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    Can you do a hard refresh for me? A hard refresh will clear the cache for the page that you're on and load the most recent version of the page. This can often resolve issues with outdated content or errors that have been fixed on the server side but are still being displayed due to cached data. Here are the steps you can follow depending on your operating system and browser: For Mac: ** Chrome/Firefox: Press Cmd + Shift + R ** Safari: Press Cmd + Option + R

    For PC: * Chrome/Firefox/Microsoft Edge: Press Ctrl + F5

    Let me know if it did the trick! Sorry for the hiccup.

  • Avatar of Casey K.
    Casey K.
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    Thanks Daniel K. all is well now, thank you for reaching out.

  • Avatar of Daniel K.
    Daniel K.
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    You're welcome :)