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Troubleshooting Find People Search for Clay Table Companies | Clay

Troubleshooting Find People Search for Clay Table Companies

·Dec 11, 2025 09:21 PM·

i need to do a find people search for a list of companies in my clay table, but its not working

5 comments

· Sorted by Oldest

Clay Support
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If the "find people" search isn’t working for your company list, check that your Clay table includes key identifiers like company domains or profile URLs—these are needed for accurate results. [1] Make sure you’ve selected the correct table and column for identifiers in the search modal. If those are missing or incorrect, the search may not return results.
Clay Support
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Is that what you were looking for?
Clay Support
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If you still need help with the find people search issue, I’m here to assist you further. Would you like to provide more details about what you’re trying to resolve or any specific errors you’re encountering?
Bo (.
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The first thing to do here is turn the enrichment on and click Save. After that, right click on the column header of the first Find People or Find Email column and add a filter for Hasn’t run. Then rerun only those rows. This gives you control and makes sure you are only triggering the rows that never fired.
It looks like auto-update didn’t fully trigger for some rows. That can happen occasionally. In general, for waterfall setups, you usually want auto-update turned on so data passes cleanly through each step, but manually rerunning the “hasn’t run” rows is the right move to unblock this.
Let me know if you have more questions.
Clay Support
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!