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Phantombuster Scraper Issues: Data Pulling Inconsistencies

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My phantombuster scraper is not working properly. When I tested it, it only pulled 1 out of 2 rows properly, when I ran it again, now no data is pulled: https://app.clay.com/workspaces/244968/workbooks/wb_0sxqq0z6RaeRn8YmoQM/tables/t_0sxqq1jGtwBKgqq7RY9/views/gv_0sxqq1jaGxwoysdRa4h

Phantombuster Scraper Issues: Data Pulling Inconsistencies | Clay

7 comments

· Sorted by Oldest

Channeled
APP
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Try a hard refresh first: Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac). Common PhantomBuster issues include: ** Invalid argument format - ensure your Google Sheet is linked correctly and argument structure matches PhantomBuster's schema exactly ** Invalid characters in email fields (like "+1") - use formulas to clean the data ** *Update schedule delays - PhantomBuster imports refresh every 24 hours; manually trigger updates by clicking the column header and selecting sources If issues persist with larger tables, performance problems may cause loading delays.
Bo (Clay)
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Hey — it looks like the issue is caused by a session cookie error in your PhantomBuster setup. This usually means the cookie used for authentication has expired or isn’t valid anymore. Try updating your session cookie in PhantomBuster and rerun the integration. That should fix the problem. Let me know if it still doesn’t work after that.
(142 kB)
K
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Thanks Bo (Clay)
K
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Bo (Clay) still zero entries pulled: https://app.clay.com/workspaces/244968/workbooks/wb_0sxqq0z6RaeRn8YmoQM/tables/t_0sxqq1jGtwBKgqq7RY9/views/gv_0sxqq1jaGxwoysdRa4h
K
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If I put the container ID, it will not return results. If I dont put container ID, it gets all of the results instead of showing only relevant profile for the row
K
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all good now. I solved it
owen (Clay)
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Ah incredible, thanks for your patience and let us know if there's anything else we can do to assist! :)