Character Limit Inquiry for Centralized Claygent Feature

Nik G. · 2025-10-21 14:41:10.308438+00

Hi, Is there a character limit when using the new centralized claygent feature? I keep click Save Agent at the bottom and nothing happens, no error either.

Character Limit Inquiry for Centralized Claygent Feature | Clay

9 comments

· Sorted by Oldest

Clay Support
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Based on your screenshot, the issue appears to be that "MCP connections are not available for the selected model." This message suggests the model you've selected doesn't support the MCP connections needed for your agent configuration.
To resolve this:
Try selecting a different AI model that supports MCP connections
Check if your API tier meets the requirements for the model you're using
Regarding character limits: Clay has an 8,000 character limit per cell and a 200kb size limit for action columns. For AI features, token limits vary by provider—OpenAI requires Tier 2+ (≥450,000 TPM) for Claygent, while Anthropic needs Tier 4+ (≥400,000 TPM). [1]
If switching models doesn't resolve the save issue, please request human assistance by clicking "Talk to a person" for further troubleshooting.
Clay Support
APP
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Did that answer your question?
Nik G.
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im not trying to use MCP connection. Im using credits with 4.1 mini
Clay Support
APP
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Thanks for clarifying. I’ll connect you to a human agent who can assist you further with this.
Intercom
APP
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Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
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Nik G.
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https://app.clay.com/workspaces/76206/claygents/new
Ashwin D.
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Hey Nik - thank you for reaching out! I'm taking a look right now and I'll get back to you shortly.
Ashwin D.
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Could you send me the specific prompt you are trying to use so that I can test it out?
Clay Support
APP
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·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
Based on your screenshot, the issue appears to be that "MCP connections are not available for the selected model." This message suggests the model you've selected doesn't support the MCP connections needed for your agent configuration.
To resolve this:
Try selecting a different AI model that supports MCP connections
Check if your API tier meets the requirements for the model you're using
Regarding character limits: Clay has an 8,000 character limit per cell and a 200kb size limit for action columns. For AI features, token limits vary by provider—OpenAI requires Tier 2+ (≥450,000 TPM) for Claygent, while Anthropic needs Tier 4+ (≥400,000 TPM). [1]
If switching models doesn't resolve the save issue, please request human assistance by clicking "Talk to a person" for further troubleshooting.
Clay Support
APP
·
·
Did that answer your question?
Nik G.
·
·
im not trying to use MCP connection. Im using credits with 4.1 mini
Clay Support
APP
·
·
Thanks for clarifying. I’ll connect you to a human agent who can assist you further with this.
Intercom
APP
·
·
Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Loading attachments
Nik G.
·
·
https://app.clay.com/workspaces/76206/claygents/new
Ashwin D.
·
·
Hey Nik - thank you for reaching out! I'm taking a look right now and I'll get back to you shortly.
Ashwin D.
·
·
Could you send me the specific prompt you are trying to use so that I can test it out?
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!