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Issue with Updating Monitor Interactions on Professional Posts | Clay

Issue with Updating Monitor Interactions on Professional Posts

·Jul 17, 2025 10:54 PM·

Hi Support, I am using the monitor interactions with professional posts feature. I last ran it earlier this week to get my results. I'd like to re-run it on that same table as more interactions have happened on the post it's linked to, but it's not updating any rows. Can you help me find out why?

3 comments

· Sorted by Oldest

Clay
APP
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Clay doesn't automatically reprocess previously generated data when you re-run enrichments. To see updated results with new interactions, you need to either delete and re-run the professional posts column or duplicate the table with the updated source. Additionally, professional posts data providers don't use your session cookies, so results might not always reflect real-time visibility and some entries can be missed. Try reloading those rows after some time to see if the provider returns more complete results.
Sources: Sources | Documentation | Clay University Professional posts integration | Documentation | Clay University
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.
Jake B.
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hello! I was not able to receive help on this