Issues with Empty Experience Collections in Clay Enrichment

Esteban L. · 2025-10-23 14:23:44.976663+00

I'm getting empty experience collections using Enrich Person Clay Enrichment, for records where I check and have experience in LinkedIn

Issues with Empty Experience Collections in Clay Enrichment | Clay

10 comments

· Sorted by Oldest

Clay Support
APP
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Empty experience collections can occur due to data coverage limitations from our enrichment providers—not all LinkedIn profiles return complete experience data.
To get more current data:
Use "Enrich Person from Profile" enrichment, which pulls real-time information directly from LinkedIn URLs and is more accurate than cached data.
Ensure your LinkedIn URLs are accurate and correctly formatted.
Alternative approaches:
Try enrichments using work emails if available in your table.
Test different "Enrich Person" enrichment options, as we collect data from various sources.
Note that comprehensive coverage isn't guaranteed for all profiles.
Clay Support
APP
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Was that helpful?
Esteban L.
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no
Clay Support
APP
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I'm sorry the information wasn't helpful. I'll connect you with a human agent who can assist you further.
Intercom
APP
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Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
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Esteban L.
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https://app.clay.com/workspaces/590122/workbooks/wb_0t4kfxvaeZ5gmWEDvFG/tables/t_0t4kjsksFqvxPFEEFQ6/views/gv_0t4kjsliBDt5Ag8eCyy
Esteban L.
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you can use column "Enrich Experience Flag" as guidance to check missing ones
Esteban L.
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example, in default view, record 1, 6 and 8 in the table are missing experience collection, but they have exp if checking on LI
Natalie H.
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Hi Esteban, thanks for reaching out! Thanks for flagging this, the "Enrich Experience Flag" is especially helpful. At the moment, the data from Enrich Person comes from our database - since scraping LinkedIn profiles is against LinkedIn's privacy policy. We try to regularly refresh our data frequently though, and our team is working on improving the data quality this quarter. Let me know if you have further questions or need additional help! 😊
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
Empty experience collections can occur due to data coverage limitations from our enrichment providers—not all LinkedIn profiles return complete experience data.
To get more current data:
Use "Enrich Person from Profile" enrichment, which pulls real-time information directly from LinkedIn URLs and is more accurate than cached data.
Ensure your LinkedIn URLs are accurate and correctly formatted.
Alternative approaches:
Try enrichments using work emails if available in your table.
Test different "Enrich Person" enrichment options, as we collect data from various sources.
Note that comprehensive coverage isn't guaranteed for all profiles.
Clay Support
APP
·
·
Was that helpful?
Esteban L.
·
·
no
Clay Support
APP
·
·
I'm sorry the information wasn't helpful. I'll connect you with a human agent who can assist you further.
Intercom
APP
·
·
Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Loading attachments
Esteban L.
·
·
https://app.clay.com/workspaces/590122/workbooks/wb_0t4kfxvaeZ5gmWEDvFG/tables/t_0t4kjsksFqvxPFEEFQ6/views/gv_0t4kjsliBDt5Ag8eCyy
Esteban L.
·
·
you can use column "Enrich Experience Flag" as guidance to check missing ones
Esteban L.
·
·
example, in default view, record 1, 6 and 8 in the table are missing experience collection, but they have exp if checking on LI
Natalie H.
·
·
Hi Esteban, thanks for reaching out! Thanks for flagging this, the "Enrich Experience Flag" is especially helpful. At the moment, the data from Enrich Person comes from our database - since scraping LinkedIn profiles is against LinkedIn's privacy policy. We try to regularly refresh our data frequently though, and our team is working on improving the data quality this quarter. Let me know if you have further questions or need additional help! 😊
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!