Troubleshooting ChatGPT: What to Do When AI Stops Responding

Tim P. · 2025-12-08T21:31:25.980Z

Is it normal that the chatgpt AI just chokes sometimes? If so, what to do? Tried reloading, doesnt work.

Troubleshooting ChatGPT: What to Do When AI Stops Responding | Clay

12 comments

· Sorted by Oldest

Clay Support
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AI issues can definitely happen. Try clearing your browser cache and doing a hard refresh (Ctrl+Shift+R on Windows or Cmd+Shift+R on Mac).
If you're still seeing errors, you can click into the specific cell that's failing to see more details about what's going wrong. Our AI features also have built-in troubleshooting - look for "Troubleshoot with AI" when you click on error cells. [1]
What specific error are you seeing when the ChatGPT integration fails?
Tim P.
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no it's completely choked
Tim P.
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i did all these things
Clay Support
APP
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I'm sorry to hear that you're having trouble. I'll connect you to a human agent who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Milo N.
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the chatgpt clay integration is definitely down right now, I am having the same issue right now
❗2
Nick R.
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Me too!
Andrew Q.
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Hey Tim! Thanks for reaching out. We're currently investigating this issue and will report back when we have updates. Thank you for being patient while we figure this out!
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Tim P.
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If I use my own API key it's also not working
Ariana (.
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Thanks for letting us know!
Daniela D.
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Hey there. This issue has been mitigated and the affected AI actions should now process as expected. However, we're still investigating the root cause and monitoring performance.
We’ll share another update as soon as we have more information. Thanks for your patience while we work on this🙏🏽.
1
Clay Support
APP
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
AI issues can definitely happen. Try clearing your browser cache and doing a hard refresh (Ctrl+Shift+R on Windows or Cmd+Shift+R on Mac).
If you're still seeing errors, you can click into the specific cell that's failing to see more details about what's going wrong. Our AI features also have built-in troubleshooting - look for "Troubleshoot with AI" when you click on error cells. [1]
What specific error are you seeing when the ChatGPT integration fails?
Tim P.
·
·
no it's completely choked
Tim P.
·
·
i did all these things
Clay Support
APP
·
·
I'm sorry to hear that you're having trouble. I'll connect you to a human agent who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Milo N.
·
·
the chatgpt clay integration is definitely down right now, I am having the same issue right now
❗2
Nick R.
·
·
Me too!
Andrew Q.
·
·
Hey Tim! Thanks for reaching out. We're currently investigating this issue and will report back when we have updates. Thank you for being patient while we figure this out!
1
Tim P.
·
·
If I use my own API key it's also not working
Ariana (.
·
·
Thanks for letting us know!
Daniela D.
·
·
Hey there. This issue has been mitigated and the affected AI actions should now process as expected. However, we're still investigating the root cause and monitoring performance.
We’ll share another update as soon as we have more information. Thanks for your patience while we work on this🙏🏽.
1
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!