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Issue with Find People Search Not Updating New Company Contacts | Clay

Issue with Find People Search Not Updating New Company Contacts

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hi team, can you check why find people search is not getting updated when i add new company in there? https://app.clay.com/workspaces/273777/workbooks/wb_bCtwnszWwbME/tables/t_bGSAKDccv7nR/views/gv_69GKtnePd4Ma I have added https://www.linkedin.com/company/herrco-cosmetics/ in the table, it says find people search updated but when i go to people table it does not add the contacts in there, also when I click on manually update the source it does not update it, can you please help? Thanks

5 comments

· Sorted by Oldest

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There could be a few reasons why your "Find People" search isn't updating or adding contacts after adding a new company: 1. Search limits: Each search source has a maximum number of results it can pull into a table. If you've reached this limit, new contacts won't be added. 2. Per-company limits: If you've set a limit on the number of results per company, no new contacts will be added once that limit is reached. 3. Update behavior: The "Find People" search doesn't automatically update existing results. When you manually update, it may only add new rows to your current table without changing existing data. To troubleshoot: ** Check your search parameters and limits in the "Find People" settings. ** Consider creating a new search or table for the new company. * Review your overall and per-company record limits. If you need further assistance, please request to talk to a person in this chat.
Sources: Find People overview | Documentation | Clay University Find People [Clay 101] - Clay University
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Muhammad S.
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yes, talk to human please.
LuisArturo
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Hey there Muhammad thanks for reaching out, sorry for the delay, this looks like it was part of a bug that we were recently experiencing. We actually just released a fix for this, can you check to see if it is working now.
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