Troubleshooting Claygent Prompt Scraping Errors and Row Issues

Anthony R. · 2024-09-27 03:01:34.956932+00

Trying to figure out what I did wrong with this Claygent prompt - for some reason there's an error happening during the scrape: Table: Row 173 is the one I happened to catch—now I'm wondering how many others are wrong?

Troubleshooting Claygent Prompt Scraping Errors and Row Issues | Clay

9 comments

· Sorted by Oldest

Channeled
APP
·
·
💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Daniela D.
·
·
Hey Anthony! Thanks for reaching out.Happy to help. It looks some of those urls are restricted on Facebook (see screenshot below). What this means is it is not publicly accessible and Claygent is not able to scrape that sentence from the page. Another option to check for Facebook ad data is using an an Apify.com actor to scrape for the company's Facebook page for this information. This requires you to have an account on Apify. Here's an example of an Actor that does this: https://apify.com/apify/facebook-ads-scraper/api Body Input required for that run actor: { "startUrls": [ { "url": "{facebook url}} ], "resultsLimit": 5, "activeStatus": "" } Apify docs: https://docs.clay.com/en/articles/9672260-run-apify-actor-with-apify Let me know if this helps. https://downloads.intercomcdn.com/i/o/1195489893/7d149c52d114a332b4aec7f7/CleanShot+2024-09-27+at+12_24_28%402x.png?expires=1727438400&signature=9353ffb18a8e9e19c03f9cecdc216934775eef182abecd3c7097146d0a7542b2&req=dSEuE812lIlWWvMW1HO4zTvTXpyw8VEmSfpMprmsKDP4WcRtq7AxmjFnakJu%0AWnQv%0A
Channeled
APP
·
·
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
·
·
Hi Anthony R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
·
·
Thank you so much for sharing your feedback Anthony R.!
Anthony R.
·
·
Daniela D. thank you - it still doesn't explain how in my one example here where the agent was able to go to the page, but ended up returning the wrong answer. 🤔
LuisArturo
·
·
Hey there Anthony thanks for reaching out, jumping in for Daniela, there seems to be an issue with Claygent getting confused by the prompt here. Will notify the team that this is occurring so that we can address it, in the mean time I added some credits back to your account to offset any inaccurate results you may have gotten from Claygent.
Anthony R.
·
·
ty sir 🫡 - i just need to find the best way to see if brands are running Meta ads. haha
LuisArturo
·
·
No worries Anthony, understand the hustle. As Daniela mentioned Apify is a good alternative here, as each of their scrappers is essentially made to run and execute the one goal they were made for, so finding an actor that can do this will return the results you are looking for in this instance.
🙏1

Channeled
APP
·
·
💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Daniela D.
·
·
Hey Anthony! Thanks for reaching out.Happy to help. It looks some of those urls are restricted on Facebook (see screenshot below). What this means is it is not publicly accessible and Claygent is not able to scrape that sentence from the page. Another option to check for Facebook ad data is using an an Apify.com actor to scrape for the company's Facebook page for this information. This requires you to have an account on Apify. Here's an example of an Actor that does this: https://apify.com/apify/facebook-ads-scraper/api Body Input required for that run actor: { "startUrls": [ { "url": "{facebook url}} ], "resultsLimit": 5, "activeStatus": "" } Apify docs: https://docs.clay.com/en/articles/9672260-run-apify-actor-with-apify Let me know if this helps. https://downloads.intercomcdn.com/i/o/1195489893/7d149c52d114a332b4aec7f7/CleanShot+2024-09-27+at+12_24_28%402x.png?expires=1727438400&signature=9353ffb18a8e9e19c03f9cecdc216934775eef182abecd3c7097146d0a7542b2&req=dSEuE812lIlWWvMW1HO4zTvTXpyw8VEmSfpMprmsKDP4WcRtq7AxmjFnakJu%0AWnQv%0A
Channeled
APP
·
·
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
·
·
Hi Anthony R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
·
·
Thank you so much for sharing your feedback Anthony R.!
Anthony R.
·
·
Daniela D. thank you - it still doesn't explain how in my one example here where the agent was able to go to the page, but ended up returning the wrong answer. 🤔
LuisArturo
·
·
Hey there Anthony thanks for reaching out, jumping in for Daniela, there seems to be an issue with Claygent getting confused by the prompt here. Will notify the team that this is occurring so that we can address it, in the mean time I added some credits back to your account to offset any inaccurate results you may have gotten from Claygent.
Anthony R.
·
·
ty sir 🫡 - i just need to find the best way to see if brands are running Meta ads. haha
LuisArturo
·
·
No worries Anthony, understand the hustle. As Daniela mentioned Apify is a good alternative here, as each of their scrappers is essentially made to run and execute the one goal they were made for, so finding an actor that can do this will return the results you are looking for in this instance.
🙏1