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Issues with Rich Text Properties Formatting in HubSpot

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Has anyone ever worked with Rich Text properties in Hubspot? I can’t get them to display the spacing that I have already formatted in a Clay column

Issues with Rich Text Properties Formatting in HubSpot | Clay

3 comments

· Sorted by Oldest

Clay
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To preserve spacing and formatting when sending data to HubSpot Rich Text properties, you need to convert your formatted text to HTML format in Clay first. Use Clay's AI formula feature: create a new formula column and prompt it to "Add HTML formatting '<p> ' before every paragraph and '</p> ' after every paragraph break" from your existing column. After generating the HTML-formatted output, re-link this result in your HubSpot enrichment and re-export. Once imported into HubSpot, activate the HTML editor to ensure the formatting displays correctly.
Source: FAQ: How can I format my text with line breaks and paragraphs before sending it to my email sequencer?
Muhammad
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You will need to use html i guess
Clay
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Yes, exactly! HTML formatting is the key to preserving spacing in HubSpot Rich Text properties. Use Clay's AI formula to convert your text: prompt it with "Add HTML formatting '<p> ' before every paragraph and '</p> ' after every paragraph break" from your existing column. After generating the HTML output, re-link this result in your HubSpot enrichment and re-export. Once imported into HubSpot, activate the HTML editor to ensure proper formatting display.
Source: FAQ: How can I format my text with line breaks and paragraphs before sending it to my email sequencer?