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Issues with Enrichments and Table Writes Delays - ETA Needed

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almost all Enrichments are taking way too long since last night on the platform. Even write to other table is in queue state for quite sometime now. Team, could you give an ETA on when this will be resolved?

Issues with Enrichments and Table Writes Delays - ETA Needed | Clay

4 comments

· Sorted by Oldest

Clay
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For queued enrichments, try the Force Run option: click the column header, hover over "Run column field," and select "Force" to jumpstart the process. For "write to table" issues, use Force Run in table settings or delete the affected column and create a fresh one, then re-map your data. If enrichments show "waiting for inputs," double-click the row and select "re-run this cell," or toggle auto-update off and on. These steps help recover from performance issues without additional charges.
Akil Mohan
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I've ran 5-10 cells only and its in queue.
Munnawar Hashim (Clay)
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Hi Akil, Thank you for reaching out to the support team. We had an incident earlier today. The earlier latency issues affecting some Clay tables have now been resolved. Everything should be loading as expected again. Thanks so much for your patience while we worked through it! If you're still experiencing any issues, please let us know.
Channeled
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.