Fixing Default Value Issue in Email Waterfall Template

Shoaib R. · 2025-10-29 11:50:54.921059+00

I saved a template for the work email waterfall, and the validation needs to be done with Lead Magic. However, every time I use the template, it selects Findymail by default.

Fixing Default Value Issue in Email Waterfall Template | Clay

12 comments

· Sorted by Oldest

Clay Support
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To ensure LeadMagic is used as your validation provider by default, you need to set it as the default account in your workspace settings. [1]
Here's how:
1.
Go to Settings > Connections
2.
Find and select LeadMagic
3.
Click the … menu next to your LeadMagic account
4.
Select Set as Default
5.
The account will display a default label
Once set as default, LeadMagic should be automatically selected when you use your work email waterfall template.
If this doesn't resolve the issue, click Talk to a person for further assistance.
Clay Support
APP
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Is that what you were looking for?
Shoaib R.
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Talk to a person
Shoaib R.
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it is already set as default
Clay Support
APP
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I’m routing you to our human team now. They’ll be able to assist you further.
Intercom
APP
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Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Loading attachments
Shoaib R.
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https://app.clay.com/workspaces/300255/workbooks/wb_0t4jcv47eJNHMVbHjqG/tables/t_0t4jdqfmgCeGVnB3aqN/views/gv_0t4jdqg4Hd9XVtSNoA6
Shoaib R.
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I run it for a test and it select findymail by default.
Shoaib R.
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I built the tamplate twice so everytime it select leadmagic but did worked
Daniela D.
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Hey Shoaib! Thanks for reaching out. Happy to help. Looking into this and will follow up with an update🙏🏾.
Daniela D.
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Hey Shoaib! Thanks for your patience. We couldn't replicate this issue. When I saved the waterfall with Lead Magic selected, the template retains Lead Magic as the validation provider. It may be that original template was saved with "findymail" but you shouldn't see this for any new template in your workspace. We recommend using the version (updated waterfall template) shown in the recording below. We also added credits for rows that ran in the waterfall. Let me know if this helps!
Loading attachments
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
To ensure LeadMagic is used as your validation provider by default, you need to set it as the default account in your workspace settings. [1]
Here's how:
1.
Go to Settings > Connections
2.
Find and select LeadMagic
3.
Click the … menu next to your LeadMagic account
4.
Select Set as Default
5.
The account will display a default label
Once set as default, LeadMagic should be automatically selected when you use your work email waterfall template.
If this doesn't resolve the issue, click Talk to a person for further assistance.
Clay Support
APP
·
·
Is that what you were looking for?
Shoaib R.
·
·
Talk to a person
Shoaib R.
·
·
it is already set as default
Clay Support
APP
·
·
I’m routing you to our human team now. They’ll be able to assist you further.
Intercom
APP
·
·
Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Loading attachments
Shoaib R.
·
·
https://app.clay.com/workspaces/300255/workbooks/wb_0t4jcv47eJNHMVbHjqG/tables/t_0t4jdqfmgCeGVnB3aqN/views/gv_0t4jdqg4Hd9XVtSNoA6
Shoaib R.
·
·
I run it for a test and it select findymail by default.
Shoaib R.
·
·
I built the tamplate twice so everytime it select leadmagic but did worked
Daniela D.
·
·
Hey Shoaib! Thanks for reaching out. Happy to help. Looking into this and will follow up with an update🙏🏾.
Daniela D.
·
·
Hey Shoaib! Thanks for your patience. We couldn't replicate this issue. When I saved the waterfall with Lead Magic selected, the template retains Lead Magic as the validation provider. It may be that original template was saved with "findymail" but you shouldn't see this for any new template in your workspace. We recommend using the version (updated waterfall template) shown in the recording below. We also added credits for rows that ran in the waterfall. Let me know if this helps!
Loading attachments
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!