You're experiencing an infinite loop where Claygent is cycling through processing stages without completing. [1]
Immediate fix:
Click the column header of the stuck Claygent column
Hover over "Run column" and select Force to jump-start the run
No additional charges apply for re-running these rows
For billing concerns: Credits are only consumed when enrichments actually complete, not during processing loops. The loop itself shouldn't generate charges.
If all enrichments are affected: This suggests a system-wide issue. Clay implements rate limits and retries to handle processing delays, especially with heavier prompts. The Cloudflare connection issue you mentioned could be causing the processing delays.
Try the Force option first - this typically resolves stuck enrichments caused by performance issues.
If you still need help resolving the Claygent loop or have concerns about billing, I’m here to assist. Would you like to provide more details about what you’re trying to fix or understand?
