Troubleshooting Failed to Update Waterfall Errors

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I keep getting “Failed to update waterfall” errors when trying to add a run condition

· Sorted by Oldest

Christina P.
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https://app.clay.com/workspaces/5798/workbooks/wb_0syd0sdUiUSUxMV85wx/tables/t_0syd0sg7NukxiMSe5DH/views/gv_0swzlr8JfV68fkotGvF
Channeled
APP
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This error typically occurs due to browser cache issues. Try performing a hard refresh of your browser: ** On Windows: Press Ctrl + Shift + R ** On Mac: Press Cmd + Shift + R This should clear your browser cache and resolve the "Failed to update waterfall" error when adding run conditions. If the issue persists after trying a hard refresh, please request human assistance.
Christina P.
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That didn’t work
Christina P.
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https://app.clay.com/workspaces/5798/workbooks/wb_0syd0sdUiUSUxMV85wx/tables/t_0syd0sg7NukxiMSe5DH/views/gv_0swzlr8JfV68fkotGvF
Bo (.
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Hey, That error usually means there’s a loop or invalid input in the waterfall setup. Double-check each provider in the waterfall—make sure none of them are referencing the output of another provider within the same column. If one provider is using another’s result as input, it can break the chain and cause that error. Let me know if you want help checking the setup.
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Christina P.
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https://app.clay.com/workspaces/5798/workbooks/wb_0syd0sdUiUSUxMV85wx/tables/t_0syd0sg7NukxiMSe5DH/views/gv_0swzlr8JfV68fkotGvF
Channeled
APP
·
·
This error typically occurs due to browser cache issues. Try performing a hard refresh of your browser: ** On Windows: Press Ctrl + Shift + R ** On Mac: Press Cmd + Shift + R This should clear your browser cache and resolve the "Failed to update waterfall" error when adding run conditions. If the issue persists after trying a hard refresh, please request human assistance.
Christina P.
·
·
That didn’t work
Christina P.
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https://app.clay.com/workspaces/5798/workbooks/wb_0syd0sdUiUSUxMV85wx/tables/t_0syd0sg7NukxiMSe5DH/views/gv_0swzlr8JfV68fkotGvF
Bo (.
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Hey, That error usually means there’s a loop or invalid input in the waterfall setup. Double-check each provider in the waterfall—make sure none of them are referencing the output of another provider within the same column. If one provider is using another’s result as input, it can break the chain and cause that error. Let me know if you want help checking the setup.
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.