are we facing AI failures on the API's again?

Our API maintains 99.9% uptime with rate limits of 10 requests per second (20 in bursts).

Common AI issues include incorrect API keys, low usage tier limits, and rate limiting. For OpenAI integrations, you need 30,000 TPM for content generation and 450,000 TPM for Claygent - tier 1 plans won't support these requirements.

We're deploying features like retries and smarter pacing to reduce rate limit errors and improve stability.

Are you experiencing specific error messages or issues with particular AI features?

human please, there was a failure with AI's last week and they're failing again right now so just checking

I'm sorry to hear about the frustration with the AI failures. I'll connect you to a human agent who can assist you further.

Our support team has got your message and we'll get back to you soon!

If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

Not that I’m aware of. Are you experiencing any specific issues with the API?

OpenAI is timing out

Hi William, thank you for your question. I’m happy to check this for you. Just to confirm, are you referring to the AI action enrichment or to connecting your OpenAI account to Clay?

tried it with my api key and with the clay key

Let me check.

Do you have a Clay table URL that I can take a look?

https://app.clay.com/workspaces/406122/workbooks/wb_N7mnSmZKpWFa/tables/t_0sy41a1zcmrCVUPegPz/views/gv_JQGPDByQidQr

seems to be working a bit now

Thanks William, yeah, I could see there was a timeout error Sorry for this and I am glad to hear it's working now.

I'm also noticing some HUGE delays on the "send table data" function