Good news! Happy to report that we heard back from the team and this issue should be fixed.
Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble.
Thank you for your patience as we worked on it.
Thanks for confirming that, Christopher! I’ll pass this context along to our team so we can pin down what’s happening and get you a resolution as quickly as possible. I’ll keep you posted with any updates.
Hey Christopher! Jumping in for Daniela here. Could you please check whether the account has full permissions on the shared folder rather than just Viewer access?