Scheduled Column Trigger Time and Timezone Inquiry

Christopher O.

Hi Clay S., Good day! ❤️ Just wanted to ask, what is the exact time and timezone a scheduled column will trigger?

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The documentation does not specify the exact time of day or the timezone when a scheduled column will trigger in Clay. It only allows you to set the frequency (hourly, daily, weekly, or monthly), but does not mention the precise trigger time or timezone used for scheduling runs. Are you looking for this information to coordinate with a specific workflow or integration?
Sources: Scheduled columns | Documentation | Clay University Scheduled columns | Documentation | Clay University Scheduled columns | Documentation | Clay University
Christopher O.
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I need to know what is the exact time and timezone the schedule will trigger ❤️ thank you!
Christopher O.
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Also I have this problem creating a table from store leads. Here is the table. and some screenshots. Hope can also help me on this one ❤️
Daniela D.
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Hey Christopher! Thanks for reaching out. Happy to help✨. It looks like the table was deleted. Could you confirm the table name and share a recording of the steps you took before seeing that error? It'll help the team troubleshoot. Scheduled Run: Scheduled runs are triggered based on the interval from when they were first saved. The exact time depends on when you set up the schedule and should apply to your timezone.
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Christopher O.
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Hi Clay S. ❤️, Good day to the team. Just wanted a help on Google Docs Integrations, Im trying to create a google doc but Im having trouble when I tried adding new doc on a folder. But when I tried it to the root of my google drive. It will push through. Can you guys help me with this? and here is the clay table: https://app.clay.com/workspaces/10392/workbooks/wb_0sxlft3yHykXSg9YG2T/tables/t_0sxlft9nemRsq7hKPJt/views/gv_0sxlft9eQ7kSUjm3Q5G Thank you.
Daniela D.
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Hey Christopher! Thanks for reaching out. Happy to help✨. The error indicates that the folder selected could not be found. Could you confirm if that folder is in a team/shared drive? Also, do you have full access to the folder?
Christopher O.
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we created the folder in a shared drive.
Daniela D.
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Hey Christopher! Thanks for the reply. We'll check this with the team and get back with an update.
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Christopher O.
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Thank you always Daniela! Hoping for answer today :) ❤️ ❤️
Daniela D.
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Happy to help! We should have an update before EOD.
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Christopher O.
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awesome!
Anaum K.
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Hey Christopher! Jumping in for Daniela here. Could you please check whether the account has full permissions on the shared folder rather than just Viewer access?
Christopher O.
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Yes. we shared the folder to anyone with link full access. Just to make sure that the folder can be accessed by clay
Christopher O.
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I use tech account to connect into clay. its the owner of the folder.
Anaum K.
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Thanks for confirming that, Christopher! I’ll pass this context along to our team so we can pin down what’s happening and get you a resolution as quickly as possible. I’ll keep you posted with any updates.
Christopher O.
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It seems I can "find" docs but not create a new doc inside the folder
Christopher O.
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Daniela D.
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Hey Christopher! Sorry about this. Our engineering team is looking into this. We'll follow up here as soon as we know more!
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Christopher O.
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Thank you Daniela ❤️ its a huge blocker for us, as we rely heavily to clay. Thank you for looking for this.
Daniela D.
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Happy to help🙏🏾. Truly sorry for the inconvenience.
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Christopher O.
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all is good, we're just hoping that we could resolve this before EOW ❤️
Anaum K.
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Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
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Christopher O.
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Hey Anaum K. and Daniela D., Thank you for taking care of this! I already tested it, and now its working! ❤️ thank you!
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Daniela D.
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Awesome! Happy to help✨.
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