Hey, I set up a signal on Job postings, it displayed ~315 credits / month, I accepted, turns out it is 4.2k credits/month... Definitely too expensive for my use-case, what can I do to recover my credits?
I understand your concern about the credit usage. Would you like me to connect you with a human agent who can assist with this? Or if you provide more details about the actions you took, we can continue working together.
I’m sorry for the confusion regarding the credit usage and understand this may be frustrating. Would you like to share more details about your setup so I can assist you further?
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
I went ahead and issued a refund for the credits used here. This was a one-time adjustment to account for what happened in this table. Going forward, we won’t be able to apply additional refunds for similar cases.
Everything else in the setup looks fine now, so you shouldn’t see further unexpected credit usage from this table.