Issue with Smartlead API Key and Contact Enrollment Error

Ali K. · 2025-07-29T19:27:48.943Z

Hey, i've been using smartlead for years and now all of a sudden i get this problem when enrolling contacts: *Getting the same error for Heyreach API key too. looks like all api keys aren't working in clay* I updated the API key with Wrenly info but still keep getting this error...

Issue with Smartlead API Key and Contact Enrollment Error | Clay

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Since you updated your API key but are still getting errors, here are the most common causes: For Smartlead API Key Issues: ** Ensure you're using the correct API key from your Smartlead settings at app.smartlead.ai/app/settings/profile ** Add the API key to your integration account in Clay under the Integrations section Common reasons leads aren't being added: ** "Allow Duplicates" is turned off and you're trying to add duplicate leads ** Leads are already blocked in your Smartlead account * You've reached your account's lead limit If you encounter a 401 "invalid API key" error, double-check you have the correct API key in your Clay settings. Could you share the specific error message you're seeing so I can provide more targeted help?
Sources: Smartlead integration overview | Documentation | Clay University Write to Other Table | Documentation | Clay University
Ali K.
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API key is not working either: https://app.clay.com/workspaces/243114/workbooks/wb_PoekMYe5NH7N/tables/t_smDvY3ttByrT/views/gv_mQNeWGuSaiyW Getting the same error for Heyreach API key too. looks like all api keys aren't working in clay
Ali K.
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I tried the new API key (from smartlead, it had changed for some weird reason) so i copied and paste into clay to sync the 2 accounts up, but still says it could not verify?
Gabe E.
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Hi Ali, Taking a closer look now.
Gabe E.
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Is there anything you changed recently in Smartlead or this account that you think may have caused the issue?
Ali K.
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hey
Ali K.
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nope, looks like all apis are failing
Ali K.
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because it's smartlead and heyreach
Ali K.
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i didn't change anything
Gabe E.
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I'm poking around the backend now. To confirm, you didn't change anything and suddenly smartlead and heyreach stopped working?
Ali K.
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yep
Ali K.
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and thenn i tried to update the API keys (bc it said that was the only way to fix it) .... by copying and pasting it in... trying to fix it.... and it still won't connect
Gabe E.
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I just ran through one of the error messages and it looks like your accounts expired. Do you mind checking this in their portals and letting me know if there's an issue there? Message: ** Error: 401 Unauthorized ** Message: "Plan expired!" ** Root Cause: Your SmartLead subscription has expired What's Happening: ** Your API key is actually working correctly (it's authenticating) ** SmartLead is rejecting requests because your *account plan has expired
Ali K.
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hmmm let me check this
Ali K.
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