Frontend Bug: Slashes in Prompts Break Column Data Entry

·

Writing a "/" anywhere in the prompt for any column, but not selecting a reference column, completely breaks the text entry for that column. You can't add new lines after For instance writing a domain like this: "https://google.com" the slashes cause the frontend to bug out and think you're trying to select a column. Totally breaks any data input into columns

3 comments

Clay
APP
·
·
The "/" character is used to reference dynamic data from other columns in Clay. When you type "/" without selecting a reference column, the system interprets it as an incomplete column reference, which interferes with normal text input. To fix this issue: For URLs or text containing slashes: ** Complete the column reference by selecting a column after typing "/" ** Or avoid using "/" in plain text fields where column referencing isn't needed For column referencing: ** Use "/" followed by the column name (e.g., /column1) to properly reference data ** Ensure the "Required to Run" toggle is configured if the referenced field must contain data The system expects "/" to be part of a column reference syntax, so incomplete references cause the frontend to malfunction.
Sources: FAQ: How can I format my text with line breaks and paragraphs before sending it to my email sequencer? Referencing dynamic data from other columns | Documentation | Clay University
Mark L.
·
·
Hey Chris, sorry for this, it looks like we've got a bug on our hands. We've raised this to our engineering team to help diagnose and repair. We'll follow up here as their work progresses.
Bo (.
·
·
Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.