Help Needed: Fixing Copy and Paste Issues in Documents

Help Needed: Fixing Copy and Paste Issues in Documents | Clay

13 comments

· Sorted by Oldest

Channeled
APP
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I apologize, but I don't have specific information about a copy and paste issue with URLs. To help you better, could you please provide more details about the problem you're experiencing? Are you trying to use the Clay Chrome extension to scrape data from web pages? If so, you might find it helpful to use the URL Matching feature when creating a recipe. This allows you to replace specific parts of a URL with variables, making it easier to apply the same recipe across similar pages. If you're encountering a different issue, please describe it in more detail so I can assist you better.
Source: Clay Chrome extension | Documentation | Clay University
LuisArturo (Clay)
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Hey there Jordan thanks for reaching out and thanks for the feedback. Will make sure to bring this up with the team as this is something that we have brought up before as well.
Channeled
APP
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Jordan Crawford
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LuisArturo (Clay) any update? It's been a month now.
Channeled
APP
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
LuisArturo (Clay)
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Hey Jordan sorry for the delay here, the team is still looking into this issue. They have had some trouble recreating the this bug on our end but are planning to keep working through it.
Jordan Crawford
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If you take any complex table with a lot of text into it and copy and paste, it just doesn’t work.
Jordan Crawford
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LuisArturo (Clay) what do you need from me to repo this, it happened with 100% of my Clay tables when I try to copy multiple rows and columns.
LuisArturo (Clay)
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This additional information helps Jordan, notifying the team about this.
💯1
Bo (Clay)
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Hey Jordan, I checked in with our engineers, and they haven’t been able to reproduce the issue on their end. If you have a reliable way to trigger it — even a short video or exact steps — that would be super helpful so we can dig deeper. Right now, we’re stuck without a way to replicate it.
Channeled
APP
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Jordan Crawford
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Bo (Clay) you should be able to reproduce copy and paste challenges if you select 100 rows with cells that have large contents in them. Use ChatGPT to create a CSV with like 10 columns and each cell having 7000 characters or something and upload it to clay and then try to copy it after you select it. The copy and paste issue should be super easy to identify what is bad as it’s near 100% unreliable for me when selecting a lot of info.
Bo (Clay)
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Hey, I tried your method (but the AI couldn't create a CSV that large)—So I used large cell contents across many rows—and wasn't able to reproduce the issue. See here:
(1823 kB)

Channeled
APP
·
·
I apologize, but I don't have specific information about a copy and paste issue with URLs. To help you better, could you please provide more details about the problem you're experiencing? Are you trying to use the Clay Chrome extension to scrape data from web pages? If so, you might find it helpful to use the URL Matching feature when creating a recipe. This allows you to replace specific parts of a URL with variables, making it easier to apply the same recipe across similar pages. If you're encountering a different issue, please describe it in more detail so I can assist you better.
Source: Clay Chrome extension | Documentation | Clay University
LuisArturo (Clay)
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·
Hey there Jordan thanks for reaching out and thanks for the feedback. Will make sure to bring this up with the team as this is something that we have brought up before as well.
Channeled
APP
·
·
Jordan Crawford
·
·
LuisArturo (Clay) any update? It's been a month now.
Channeled
APP
·
·
Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
LuisArturo (Clay)
·
·
Hey Jordan sorry for the delay here, the team is still looking into this issue. They have had some trouble recreating the this bug on our end but are planning to keep working through it.
Jordan Crawford
·
·
If you take any complex table with a lot of text into it and copy and paste, it just doesn’t work.
Jordan Crawford
·
·
LuisArturo (Clay) what do you need from me to repo this, it happened with 100% of my Clay tables when I try to copy multiple rows and columns.
LuisArturo (Clay)
·
·
This additional information helps Jordan, notifying the team about this.
💯1
Bo (Clay)
·
·
Hey Jordan, I checked in with our engineers, and they haven’t been able to reproduce the issue on their end. If you have a reliable way to trigger it — even a short video or exact steps — that would be super helpful so we can dig deeper. Right now, we’re stuck without a way to replicate it.
Channeled
APP
·
·
Jordan Crawford
·
·
Bo (Clay) you should be able to reproduce copy and paste challenges if you select 100 rows with cells that have large contents in them. Use ChatGPT to create a CSV with like 10 columns and each cell having 7000 characters or something and upload it to clay and then try to copy it after you select it. The copy and paste issue should be super easy to identify what is bad as it’s near 100% unreliable for me when selecting a lot of info.
Bo (Clay)
·
·
Hey, I tried your method (but the AI couldn't create a CSV that large)—So I used large cell contents across many rows—and wasn't able to reproduce the issue. See here:
(1823 kB)