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Troubleshooting AI Column Prompt Save Issues

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I'm trying to paste in my own prompt to an AI column and it won't save. Every time I edit the column, paste in the prompt, map the right variables in and save I get this error shown in the screenshot and when I open up the edit column the prompt field is empty

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Troubleshooting AI Column Prompt Save Issues | Clay

7 comments

· Sorted by Oldest

Channeled
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This issue could be related to several factors: 1. The prompt might be missing required fields. Make sure all fields marked as "Required to Run" contain data before the enrichment runs. 2. The issue might be related to output definition in your prompt configuration. Check that your output fields are correctly defined and mapped in the prompt settings. 3. If you've changed the column multiple times or updated it, this can cause the "empty prompt field" issue. Try creating a new column by duplicating the current one and configuring it from scratch. If these solutions don't work, please request human assistance by clicking "Talk to a person."
Source: Referencing dynamic data from other columns | Documentation | Clay University
Josh Kulchin
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I've tried refreshing page, clearing cache, logging out and in. Nothing helps.
Josh Kulchin
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When I use the Clay generate prompt feature it works, the prompt saves and persists. But I want to use my own prompt
Josh Kulchin
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Never had this issue before and I've done this 100s of times
Josh Kulchin
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Prompt attached below. I've pasted in plenty of these styled prompts before without issue until this afternoon
Josh Kulchin
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Josh Kulchin
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omg I figured it out. It was the slashes / they we're causing issues. Please ignore 🙂