Here are the most common CSV import issues and solutions:
File Requirements:
- Remove "created at" or "updated at" columns
- Maximum 72 columns and 50,000 rows
- Use UTF-8 encoded CSV files with comma-separated values
- Keep the CSV file name short
Field Mixing Issues:
- Remove commas, colons, and semicolons from your CSV data
- Clay supports comma or semicolon separators, but mixing both can cause interpretation issues
Quick Fix:
Try uploading your data to a public Google Sheet, then download it again as a CSV and attempt the upload once more
If you need further help, request human assistance by clicking on "Talk to a person."
Hey Naveen! Sorry about this. We're currently investigating some intermittent errors with the Claygent column. Could you confirm which model you had selected?
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