Issue with Filter Setup: Add Filters Option Greyed Out

·

Another bug here -- was setting up filters and all of a sudden the option to add filters is greyed out. I thought maybe there was a filter limit but I removed filters and it's still greyed out

5 comments

Channeled
APP
·
·
This issue could be happening for a few reasons: 1. You might have reached the maximum number of filter levels. Clay allows filter groups up to two levels deep, so if you've already created nested filter groups, you won't be able to add more. 2. There could be a temporary front-end performance issue. Try clearing your cache and refreshing your screen to see if the option becomes available again. If these solutions don't work, you could try: ** Creating a new view with your desired filters ** Duplicating your current view and modifying the filters there If you continue experiencing this issue, please request human assistance by clicking on "Talk to a person."
Sources: Customize your table view | Documentation | Clay University Customize your table view | Documentation | Clay University
Anaum K.
·
·
Hello Max! Thank you for reaching out! Do you mind sending the link (url) to the table so we can take a look?
(52 kB)
Max T.
·
·
https://app.clay.com/workspaces/98440/workbooks/wb_smzT5usp8rsh/tables/t_PGEJ4SWy5Bxu/views/gv_0swmeo8B5ssB7BMQQij
Anaum K.
·
·
Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.