Stuck on this, tried refreshing multiple times, still it's loading.

Kshitij P.

17 comments

Vikrant R.
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Yeah same issue with my table as well. Frozen
Clay
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Try a hard refresh to resolve loading issues: Mac: ** Chrome/Firefox: Cmd + Shift + R ** Safari: Cmd + Option + R Windows: ** Ctrl + F5 or *Ctrl + Shift + R If still stuck, try logging out, hard refreshing, then logging back in. For persistent issues, use an incognito window.
Clay
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For frozen tables, try clicking the column header and selecting Force Rerun Column to reset stuck columns. If cells are queued, click the column header, hover over "Run column," and select Force to jumpstart the run. Large tables can experience loading delays and performance issues, especially with multiple actions running simultaneously.
An N.
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Same issue here on a very small table <100 rows.
Clay
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For small tables with frozen/stuck columns, click the column header and select Force Rerun Column to reset it. If cells are queued, click the column header, hover over "Run column," and select Force to jumpstart the run. Even small tables can experience performance issues. Try a hard refresh (Ctrl + Shift + R on Windows, Cmd + Shift + R on Mac) to resolve loading delays.
Charles T.
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Having the same problem. Recurring across multiple tables of varying row volumes.
Kshitij P.
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Tried Hard refreshing and the logged out and logged back in, hard refreshed again. Still the issue persists
Jordan
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same problem here
Simon
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Seems like a bigger issue / outage. Same here.
Simon
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Status page seems fine: https://status.clay.com/
Simon
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Let’s take a quick break here and enjoy a Clay Colada until everything works again.
Simon
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Bo (. FYI Having also multiple issues (basic columns like formula, enrich person) do not work and only populate errors or no results. Also worksheets across multiple accounts seems laggy or are not reachable at all.
Casper S.
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same here
Raine A.
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same!
Lean B.
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Same here
Oliver M.
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same
Munnawar H.
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Hi Kshitij, Thank you for reaching out to the support team. We had an incident earlier today. The earlier latency issues affecting some Clay tables have now been resolved. Everything should be loading as expected again. Thanks so much for your patience while we worked through it! If you're still experiencing any issues, please let us know.