Request for Help with Slow Claygent Performance

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Hey guys - clay is still super slow. Claygent is not working at all. Can I get some help? Thanks

· Sorted by Oldest

Clay
APP
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For slow performance, try a hard refresh: Mac: Cmd + Shift + R, Windows: Ctrl + Shift + R. Clear your browser cache to resolve persistent issues. For Claygent not working, ensure your queries are specific and break large requests into smaller batches. If columns are stuck in "queued" status, click the column header, hover over "Run column," and select "Force" to jumpstart the run.
Syed Omer
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I have already tried all the steps but nothing worked.
Syed Omer
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https://app.clay.com/workspaces/11725/workbooks/wb_0t04ia6xzj6dNoo8xgk/tables/t_0t04ia66ZqZjdw6Auui/views/gv_Nysx3M663J9P This is the link to one of our tables having issues.
Clay
APP
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Hi Syed! Thank you so much for flagging this! I am so sorry that you are encountering this issue, my team is actively taking a look at this right now. 🙏
Clay
APP
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Hey there! The earlier latency issues affecting some Clay tables have now been resolved. Everything should be loading as expected again. Thanks so much for your patience while we worked through it! If you're still experiencing any issues, please let us know.
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Clay
APP
·
·
For slow performance, try a hard refresh: Mac: Cmd + Shift + R, Windows: Ctrl + Shift + R. Clear your browser cache to resolve persistent issues. For Claygent not working, ensure your queries are specific and break large requests into smaller batches. If columns are stuck in "queued" status, click the column header, hover over "Run column," and select "Force" to jumpstart the run.
Syed Omer
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·
I have already tried all the steps but nothing worked.
Syed Omer
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·
https://app.clay.com/workspaces/11725/workbooks/wb_0t04ia6xzj6dNoo8xgk/tables/t_0t04ia66ZqZjdw6Auui/views/gv_Nysx3M663J9P This is the link to one of our tables having issues.
Clay
APP
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Hi Syed! Thank you so much for flagging this! I am so sorry that you are encountering this issue, my team is actively taking a look at this right now. 🙏
Clay
APP
·
·
Hey there! The earlier latency issues affecting some Clay tables have now been resolved. Everything should be loading as expected again. Thanks so much for your patience while we worked through it! If you're still experiencing any issues, please let us know.
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.