Issue with Maximum Columns Error in Workbook

Getting this strange bug where it claims I have too many columns: You have reached the maximum number of columns allowed (100 total columns, 40 action columns). Please delete some columns before adding new ones. But my workbook I am using isn't even close to that:

6 comments

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The error message mentions "100 total columns, 40 action columns" but our actual limits are different. Each table has a limit of 70 total columns, with up to 30 action/integration columns (or 40 if you implement a waterfall). The issue likely stems from hitting the 30-column limit for action (enrichment) columns specifically, even if you're under the total column limit. To resolve this, you'll need to delete some completed enrichment columns after retrieving their data, then you can add new ones. If you need further help troubleshooting this specific error message discrepancy, click on "Talk to a person" for human assistance.
Source: Table columns | Documentation | Clay University
Nachi M.
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now I am trying to add phone number enrichment, I am on the explorer plan.. but it tells me I can't use it because I need the starter to unlock the feature
Nachi M.
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This appears to be an error message issue. Phone number enrichments are actually available on the Explorer plan - you get everything from the Starter plan plus additional features. The Explorer plan includes phone number enrichments along with all Starter plan features. Both Starter and Explorer plans have access to phone number enrichments. This seems like a system error displaying incorrect plan requirements. If you continue seeing this message preventing you from using phone enrichments on your Explorer plan, click "Talk to a person" for human assistance to resolve this technical issue.
Sources: Workspace administration documentation | Documentation | Clay University Plans & billing | Documentation | Clay University Clay Plan Feature Overviews
Tristen L.
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Solved.
Clay
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We focus on providing support for our Clay platform rather than reviewing external marketing tools. Our AI capabilities help users create personalized outbound campaigns using data enrichment and AI integrations like ChatGPT and Claude. Our platform enables automated email personalization at scale, with users achieving response rates up to 13% through AI-generated campaigns. We integrate with email sending tools like Smartlead, Instantly, and Salesloft to launch campaigns efficiently. What specific challenges are you facing with email automation that our Clay features might help address?
Sources: Personalized Outreach AI for sales prospecting: A complete guide - The GTM with Clay Blog Clay AI Capabilities Outbound Sales Automation is the Future: How to 10x your pipeline with AI - The GTM with Clay Blog Clay AI message writer: personalize outbound to each lead with AI | Clay.com

Issue with Maximum Columns Error in Workbook | Clay