OpenAI integration issues are usually due to API key problems or tier limitations.
First, check if your API key is correct at OpenAI API Keys and update it in Clay.
If you're seeing yellow warnings or slow performance, your OpenAI account likely needs upgrading. For ChatGPT columns, you need 30,000 TPM (any paid tier works). For Claygent, you need Tier 2 or higher (450,000 TPM). [1]
Check your current tier at OpenAI Usage Limits. If you need to upgrade to Tier 2, contact OpenAI support directly.
Can you click into the specific cell where you're seeing the error to get more details about what's happening?
If you still need help resolving the OpenAI integration issue, I’m here to assist. Would you like to provide more details about the problem you’re encountering so we can continue troubleshooting?
Great! With Tier 4, you definitely meet the requirements for both ChatGPT columns (needs 30,000 TPM) and Claygent (needs 450,000 TPM). [1]
Since your tier isn't the issue, can you click into the specific cell where you're seeing the error? This will show more details about what's actually causing the problem.
If you still need additional help with the OpenAI integration issue, I’m here to assist. Would you like to share more details about the error you’re seeing or what you’re trying to resolve?
