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Do EU Customers Automatically Sign a Data Processing Agreement with Clay? | Clay

Do EU Customers Automatically Sign a Data Processing Agreement with Clay?

·Oct 29, 2025 08:35 AM·

Do EU customers by default sign a data processing agreement with clay? If not - do you have one?

4 comments

· Sorted by Oldest

Clay Support
APP
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I understand your concern about data processing agreements. I’m routing you to our human team now so they can assist you further with this.
Intercom
APP
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Clay Support is sharing a file with you.
Our support team has got your message and we'll get back to you soon! We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
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Mayato Hattori
APP
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Hi Niklas, thank you for reaching out. EU customers don’t automatically sign a data processing agreement by default. By signing up, you agree to our Terms of Service. If you’d like a Data Processing Agreement, you can request it through our Trust Center under the “Misc” section. Thank you!
Clay Support
APP
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!