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How to Resolve Account Blocking Issues When Creating a Trial Account | Clay

How to Resolve Account Blocking Issues When Creating a Trial Account

·Jun 23, 2025 12:17 AM·

how can i create a trail account when i make it, the account gets blocked! how to get rid of it.

4 comments

· Sorted by Oldest

Channeled
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To create a trial account, each person should sign up individually. Make sure to provide accurate information during signup, as inaccurate details can lead to account blocks. If your account is blocked during signup, double-check that all information is correct and try again. If the issue persists, you can request human assistance by clicking on "Talk to a person" in this chat for further help.
Sources: Team Wants to Do a Trial FAQ | Clay.com Clay: Terms of Service
Bo (.
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The account is getting blocked because you already have one with us. You can try signing up using abdulwasay9084@gmail.com—that should work. Let me know if you still run into any issues.
Abdul W.
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I have tried it with this email but still its locked 😕
Bo (.
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Can you shoHey, I just checked, and everything looks good on our end for that email. You should be able to connect using your password—everything’s working now. Let me know if you’re still running into issues.