hey clay!

Performance issues can happen when you have large tables or multiple actions running simultaneously. Try a hard refresh first:

Mac: Command + Shift + R (Chrome/Firefox) or Option + Command + E (Safari)

Windows: Ctrl + F5 or Ctrl + Shift + R

For AI features specifically, rate limits can cause delays, especially with heavier prompts or lower API tiers. To improve performance:

• Break large data requests into smaller batches

• Ensure search queries are specific and well-defined

• Check your network connection stability

Performance issues are more common with larger tables or complex workflows with linked tables. [1]

Was that helpful?

nope

I'm sorry for the frustration. I'll connect you to a human agent who can assist you further.

Clay Support is sharing a file with you.

Our support team has got your message and we'll get back to you soon!

If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

https://app.clay.com/workspaces/332952/workbooks/wb_0t4g2gmxYC56yZgjpvS/tables/t_0t4hfu7wwoATDpJY276/views/gv_0t4hfu7iWmkwgKtjWUy it's enriching emails around 1.5 hours

still is in the progress

Hey,

Which enrichment are you referring to exactly? When I checked the table, everything seems to be running normally. Large tables can take a while to process, so the timing looks expected so far.

Let me know if you have more questions.

We haven't heard back from you here, so we're going to go ahead and close this thread out.

Still need help here? Reply back and someone will jump back in.

Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!